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The high standard of quality in design and manufacture, support and after sales service has made Richmond Industries a reliable partner on many special projects. We offer a total service package that ensures when you choose a Richmond Industries machine, tool or distributed product, you can be confident that we're here to help and support you get the best from it.

Consultation and Support

Product Training and Project Support

Repairs and Maintenance

We can offer you comprehensive services during the phase of decision making and also at any time after the purchase of our product.

We'll work with you to understand what tools, machinery and products you really need to achieve the desired outcomes.

Customers benefit from our experience in order to reduce process costs and achieve the highest possible efficiency.
After you've made the decision to buy from Richmond Industries we will train you on how to use the equipment, safely and effectively.

Our after sales service has been a key point of difference for customers over 30 years, with unrivalled experience in meeting the specialized needs of the Concrete Cutting and Construction industry.

For special projects our support can be tailored to meet your individual requirements.   

Our fully equipped factory in Lower Hutt - where many of the machines are designed and manufactured - offers a complete and prompt service to all our customers including:
  1. Overnight re-tipping and repairs of core drills and grinding discs. This will save you hundreds of dollars.
  2. Repairs to all your machinery by our experienced staff.
  3. Modifications to existing equipment to suit a particular project.
If you are looking for a supplier that does more than just sell you product then Richmond Industries is ready to help. Contact us and one of our knowledgeable staff will be able to tell you more about what we can do for you.
About Us

With over 30 years experience, innovation and continued product development, Richmond Industries Ltd is able to offer a comprehensive range of high-quality products and services READ MORE

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